We value your input and are constantly looking to improve. Feel free to share your suggestions and ideas with us as we believe that the constructive feedback for our clients enable us to improvise and shape the future of our themes!
While our primary support covers theme-related questions, we're always happy to guide you in the right direction. For more complex customizations or third-party integrations, we might recommend seeking a professional developer's expertise.
We have created an institutionalized support process which prioritize requests according to the nature of urgency. Our goal is to respond to all support requests within 24 hours. Weekends might be a tad slower, but we'll always make sure you're taken care of.
To hold your hand throughout your website journey we have housed a dedicated support team that offer support for any theme-related issues or queries you may have. Reach out to us via our support portal, and our professional will get in touch with you as soon as possible.